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Privacy Policy

Your privacy matters to us

Last Updated: October 23, 2025

At ChillThat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our waitlist
  • Create an account
  • Contact us with questions or feedback
  • Subscribe to our newsletter

This information may include:

  • Email address
  • Name
  • Social media account information (when you connect your accounts)
  • Payment information (processed securely through third-party providers)

Usage Data

We automatically collect certain information when you visit, use, or navigate our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns (pages viewed, time spent, click data)
  • Referral sources
  • Analytics data via Google Analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver and improve ChillThat's comment management features
  • Communication: To send updates, notifications, and respond to inquiries
  • Analytics: To understand user behavior and improve our platform
  • Marketing: To send promotional materials (with your consent)
  • Security: To detect and prevent fraud or unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our business:

  • Brevo: Email marketing and communications
  • Google Analytics: Website analytics and tracking
  • Netlify: Website hosting and deployment
  • Payment Processors: Secure payment processing

Social Media Platforms

When you connect your social media accounts (YouTube, Instagram, TikTok), we access your public data and comments through their official APIs. We only request the minimum permissions necessary to provide our services.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@chillthat.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our services
  • Improve our platform
  • Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

7. Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

ChillThat is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@chillthat.com
Website: https://chillthat.com

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to be informed about data processing
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

14. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

California Notice: We do not sell your personal information.